Social CRM is a hot topic, but even analysts are working on defining the term. With Seesmic’s latest launch, Seesmic CRM for Salesforce, we’ve attacked the mobile CRM market, but our social side is still an important part of our identity.
Since we have integrated salesforce.com‘s Chatter into all social applications, it’s great to get feedback from users about using Chatter and social tools to be able to see how people are using social networks for business and personal use at the same time.
Tim Burke from News International stopped by our booth at Cloudforce London to share the Seesmic love with us. Check out what he has to say about using Chatter on Seesmic :
If you’re unfamiliar with Chatter, it’s free to use and allows you to easily collaborate internally in a secure environment. You may have noticed that you have the ability to add a Chatter account to your Seesmic app on iPhone, Android, and Windows Phone 7 as well as on Seesmic Web and Seesmic Desktop.
In the midst of Dreamforce 2011, 45,000 attendees and hundreds of booths, Seesmic CRM for Android Beta went live in the Android Market. Not just any beta, Loic demo’d Seesmic CRM for Android live on stage at the Keynote, and we spent four days demo’ing the app at the Seesmic booth. The public unveiling, however, does not represent all of the work that went on behind the scenes. We want to thank everyone who is a part of Team Seesmic – you made the launch possible.
The team, the team, the team Stephane Delbecque, Director of Mobile Products at Seesmic, lead Seesmic’s Development and QA teams to deliver both the Android beta and the upcoming iPhone and iPad Seesmic CRM applications.
The Seesmic team is made up of some of the smartest, most passionate and thoughtful people in the industry. It is impossible to be a part of this team without realizing this, so please forgive the outpour of Seesmic love here, because this team earned it.
salesforce.com We remain grateful to Salesforce, both a great partner and investor in Seesmic. Together Seesmic and Salesforce are a force to be reckoned with – pun intended. We look forward to continuing to work together to define the future of mobile CRM.
Users Users power our roadmap. The Android beta is an open invitation to join the roadmap, and Salesforce powerusers are driving. As an agile development shop, we rely on this feedback for each release, and there are many releases to come. Our users guide both Seesmic CRM and Seesmic Social’s roadmaps. Bonus points for users like Thomas Gagne, of Xede Consulting, who downloaded the app and stopped by the booth ASAP to share his feedback. Thank you, Thomas, for letting us capture this awesomeness on camera:
MotorolaJae Shin, Director of Enterprise Solutions at Motorola, took great care of our team throughout Dreamforce. Motorola loaned us a slew of Droid 3’s to demo Seesmic CRM and offered up a Motorola Xoom to raffle at the booth. What’s more, Joseph Avila, Enterprise Training Manager at Motorola, joined us at the Seesmic booth for the entire event. Congrats to Rajeev Iyer, Commerical Services Manager at Comcast, who is the proud new owner of a Motorla Xoom (Psst…we threw in a Seesmic CRM tshirt, too).
The Seesmic team is made up of many players, and we thank all of you for your part in launching Seesmic CRM for Android beta. We have only just begun, and we look forward to continuing to work together in the future.
This Wednesday and Thursday, salesforce.com brings all of the innovation and announcements to London. There will be keynotes from Angela Ahrendts, CEO of Burberry, Michael Dell, Chairmain & CEO of Dell, and Jane Moran, Global CIO of Thomson Reuters, among others.
Seesmic will be on the floor and giving demos of Seesmic CRM at booth G34.
Don’t forget to stop by if you’re going:
The full program can be found here (Wednesday and Thursday have the same programs), and you can still RSVP for tickets.
Dreamforce 2011 is over, and many attendees are likely still reeling from the energy, enthusiasm and explosion of information about the social enterprise. Seesmic is often asked how we make “social” a part of our company’s DNA. We are grateful that our friend, Jeremiah Owyang of the Altimeter Group, published his latest report to provide some practical direction exactly when the social enterprise needs it most.
The Boy Scout’s motto remains true: Be prepared
Social Readiness: How Advanced Companies Prepare outlines a straightforward path that companies need to determine their current state and to ready themselves for next steps. No noise, just step by step guidance that companies need to stay on course. Let’s be honest, there is a lot of work required to become and remain a social enterprise. Mistakes are inevitable, but preparation can decrease their impact. Jeremiah’s report reminds us that even advanced companies struggle, but this is a journey without a finish line, so let’s get started. You can review the report below.